At Model Toy Store, we understand that the excitement of unboxing a new collectible is part of the magic of being a fan. That’s why we’ve streamlined our delivery process to ensure your prized figures and statues reach you safely and efficiently, no matter where you are in the world. As a trusted destination for premium collectibles from franchises like Marvel, DC Comics, Dragon Ball, and more, we prioritize a seamless shipping experience that matches the quality of the products we offer.
Note: We ship globally, excluding Asia and select remote areas, to ensure reliable and timely delivery for our community of collectors.
Shipping Options
We offer two convenient shipping methods to suit your needs, whether you’re looking for speed or savings. All orders are processed within 1-2 business days after payment confirmation, so you can expect your collectible to be on its way quickly.
Standard Shipping
For those who can’t wait to add a new centerpiece to their collection, our Standard Shipping option is the way to go. We partner with trusted carriers like DHL or FedEx to deliver your order in 10-15 days after shipment. This method is ideal for time-sensitive purchases, such as limited edition statues from brands like Prime 1 Studio or Iron Studios.
- Cost: $12.95 (flat rate)
- Carriers: DHL or FedEx
- Delivery Time: 10-15 days after shipment
Free Shipping
Love a great deal? So do we! For orders over $50, we offer Free Shipping via EMS. This economical option ensures your collectibles arrive safely in 15-25 days after shipment. It’s perfect for larger orders or fans building their collection over time, without compromising on reliability.
- Cost: Free (for orders over $50)
- Carrier: EMS
- Delivery Time: 15-25 days after shipment
What to Expect After Ordering
Once you place an order, here’s a quick breakdown of the process:
- Order Processing: We carefully prepare your item within 1-2 business days, ensuring it’s packaged with the utmost care to prevent damage during transit.
- Shipment Confirmation: You’ll receive a tracking number via email once your order is shipped, so you can monitor its journey to your doorstep.
- Delivery: Depending on your chosen method, your collectible will arrive within the estimated timeframe. For Standard Shipping, you can expect updates from DHL or FedEx, while EMS provides tracking for Free Shipping orders.
Our Promise to You
As collectors ourselves, we know that every statue or figure is more than just a product—it’s a piece of fandom. That’s why we work with reputable carriers and handle each item with precision. From hand-painted resin masterpieces to durable PVC figures, your collectible deserves a delivery experience that’s as premium as the item itself.
Returns and Support
If your item arrives damaged or doesn’t meet your expectations, we offer a hassle-free return policy within 15 days of delivery. Contact our support team at [email protected] for assistance, and we’ll guide you through the process.
Thank you for choosing Model Toy Store—where your dream collection is just a delivery away!
