Privacy Policy

Welcome to Model Toy Store, your premier destination for exclusive collectibles and premium statues. We understand that our discerning collectors value not only the quality of our products but also the security and privacy of their personal information. This Privacy Policy outlines how we collect, use, protect, and manage your data when you visit sci-fitoys.com and make purchases from our global collector community.

As fellow collectors who appreciate the investment behind each acquisition, we treat your privacy with the same level of care and respect we’d expect for our own collections. We are committed to maintaining the highest standards of data protection in compliance with international privacy regulations including GDPR, CCPA, and other applicable data protection laws.

Information We Collect

To provide you with the exceptional shopping experience expected by serious collectors, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, shipping address, and telephone number to process your orders and deliver your collectibles safely
• Payment Information: Credit card details, PayPal information, and billing address processed through our secure payment partners
• Account Information: Username, password, and preferences for registered collectors
• Communication Records: Correspondence with our collector support team and product inquiries

Technical Information

• Device Information: IP address, browser type, device type, and operating system
• Usage Data: Pages visited, products viewed, time spent on site, and referral sources
• Location Data: Generalized geographic location to provide relevant shipping options and currency display

Collector Preferences

• Favorite brands and product categories (Marvel, DC Comics, Prime 1 Studio, etc.)
• Wishlist items and pre-order history
• Communication preferences for new releases and exclusive drops

How We Use Your Information

Your information helps us create a personalized collecting experience while maintaining the security you expect:

• Order Processing: To process payments, arrange shipping, and handle returns for your collectible acquisitions
• Customer Service: To provide dedicated support from our collector-focused team
• Product Updates: To notify you about pre-order availability, shipping updates, and new releases from brands like Iron Studios, Kotobukiya, and Infinity Studio
• Personalization: To recommend products matching your collecting interests and display relevant content
• Security: To protect against fraud and unauthorized transactions using enterprise-level security measures
• Legal Compliance: To meet our legal obligations and enforce our terms of service

Data Sharing and Disclosure

We treat your data with the confidentiality deserved by our international collector community:

Service Providers

We share minimal necessary information with trusted partners who help us operate our store:

• Payment processors (PayPal, credit card companies) for secure transaction handling
• Shipping carriers (DHL, FedEx, UPS) for delivering your collectibles worldwide
• IT service providers for maintaining our website and security systems

Legal Requirements

We may disclose information when required by law, such as:

• To comply with legal processes or governmental requests
• To protect our rights, privacy, safety, or property
• To enforce our terms of service and other agreements

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, always subject to the protections of this Privacy Policy.

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

We protect your data with the same level of security we’d expect for our own valuable collections:

Storage Locations

Your data is stored on secure servers located in the United States and may be processed in other countries with adequate data protection standards.

Security Measures

• Encryption: 256-bit SSL encryption for all data transmissions
• Payment Security: PCI-DSS compliant payment processing with secure tokenization
• Access Controls: Strict internal access controls and authentication procedures
• Regular Audits: Ongoing security monitoring and vulnerability assessments
• Data Minimization: We only retain personal information for as long as necessary to fulfill the purposes outlined in this policy

While we implement robust security measures, no electronic transmission or storage method is 100% secure. We encourage collectors to use strong passwords and monitor their accounts regularly.

Your Rights and Choices

As a valued member of our collector community, you have control over your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your personal information, subject to legal requirements
• Restriction: Request limitation of how we use your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities, including direct marketing
• Withdraw Consent: Withdraw previously given consent for data processing

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days, in compliance with applicable privacy laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your collecting experience:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality, shopping cart operations, and secure checkout
• Preference Cookies: Remember your language, currency, and display preferences
• Analytical Cookies: Help us understand how collectors interact with our site to improve the user experience
• Marketing Cookies: Used to display relevant advertisements for new releases and exclusive drops

Your Cookie Choices

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when they are being used. However, disabling certain cookies may affect your ability to use all features of our site, particularly during time-sensitive pre-order windows.

We may also use third-party services like Google Analytics to understand collector behavior and improve our site. These services may place their own cookies and are subject to their respective privacy policies.

International Data Transfers

As we serve collectors in 150+ countries worldwide (excluding Asia and select remote areas), your personal information may be transferred to and processed in countries outside your country of residence. We ensure such transfers comply with applicable data protection laws and that your information remains protected to the standards described in this policy.

Children’s Privacy

Our premium collectibles are intended for adult collectors. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage collectors to review this policy periodically to stay informed about how we protect your information.