Term and Conditions

Welcome to Model Toy Store

These Terms and Conditions govern your use of Model Toy Store (sci-fitoys.com) and the purchase of premium collectibles from our curated selection. As fellow collectors, we’ve crafted these terms to ensure a transparent and satisfying experience for our community of enthusiasts.

1. Acceptance of Terms

By accessing our website and making purchases, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. User Eligibility and Responsibilities

2.1 Age Requirement

You must be at least 18 years old to purchase from our store or have parental/guardian consent.

2.2 Account Security

When creating an account, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized account use

2.3 Prohibited Activities

You agree not to:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Use automated systems to extract data
• Make false or fraudulent purchases

3. Products and Services Description

3.1 Product Selection

We specialize in premium collectibles from renowned brands including:

• Prime 1 Studio
• Iron Studios
• Kotobukiya
• Infinity Studio
• Bandai Spirits
• And other featured manufacturers

3.2 Product Authenticity

All products are authentic and sourced directly from manufacturers or authorized distributors. We do not sell replicas or counterfeit items.

3.3 Product Images and Descriptions

While we strive for accuracy, product colors may vary slightly due to monitor settings. Actual product dimensions and features are as described by manufacturers.

4. Ordering and Payment Terms

4.1 Order Process

Order confirmation constitutes an offer to purchase. We reserve the right to cancel any order before shipment for reasons including:

• Pricing errors
• Product unavailability
• Suspected fraudulent activity
• Restricted shipping locations

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are in US dollars. Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country’s regulations.

4.4 Order Processing

Orders are processed within 1-2 business days after payment confirmation. During peak seasons or exclusive releases, processing may take additional time.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): DHL or FedEx, 10-15 business days delivery
• Free Shipping (orders $50+): EMS, 15-25 business days delivery

5.2 Shipping Restrictions

We ship globally except to some Asian countries and remote locations. Delivery times are estimates and may vary due to customs processing.

5.3 Risk of Loss

All items are insured during transit. Once delivered, responsibility for the product transfers to the customer.

6. Returns and Exchanges

6.1 Return Eligibility

Returns or exchanges must be requested within 15 days of delivery and require:

• Original, unopened packaging with seals intact
• Order number and proof of purchase
• Valid reason (damaged items, incorrect shipments, or collector’s discretion)

6.2 Non-Returnable Items

The following cannot be returned unless damaged or defective:

• Pre-order items from Prime 1 Studio, Iron Studios, or Kotobukiya
• Opened or used items
• Limited edition/exclusive items from Infinity Studio, Oniri Creations, or Shop Studios
• Personalized/custom orders

6.3 Return Process

Contact our collector support at [email protected] with “Return/Exchange Request – [Order Number]” in the subject line. Return shipping costs are the customer’s responsibility unless the return is due to our error.

6.4 Refund Processing

Refunds are processed within 5-7 business days after we receive and approve returned items. Payment method refund times:

• Visa, MasterCard, JCB: Up to 10 business days
• PayPal: Typically immediate

7. Intellectual Property

7.1 Website Content

All content on sci-fitoys.com, including images, text, logos, and product descriptions, is the property of Model Toy Store or our licensors and is protected by copyright laws.

7.2 Product Copyrights

All collectibles are manufactured under license from respective copyright holders. Products are for personal collection purposes only. Commercial reproduction or distribution is prohibited.

7.3 User-Generated Content

By submitting reviews, photos, or other content, you grant us permission to use this material for promotional purposes while attributing you as the source.

8. Liability Limitations

8.1 Product Liability

Model Toy Store’s liability is limited to the purchase price of the product. We are not liable for:

• Minor manufacturing variations accepted as industry standard
• Damage resulting from improper handling or display
• Natural wear and tear over time

8.2 Website Operation

We strive to maintain continuous website access but are not liable for temporary unavailability due to maintenance or circumstances beyond our control.

8.3 Third-Party Services

We are not responsible for the actions of shipping carriers, payment processors, or other third-party services essential to order fulfillment.

9. Privacy and Data Protection

We respect your privacy and handle personal information according to our Privacy Policy. We collect only necessary information to process orders and enhance your shopping experience.

10. Policy Updates

We reserve the right to modify these Terms and Conditions. Continued use of our website after changes constitutes acceptance of updated terms. Significant changes will be communicated to registered users.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of New Mexico. Any disputes shall be resolved in the courts of Albuquerque, New Mexico.

Thank you for choosing Model Toy Store for your collecting journey. We appreciate the opportunity to serve fellow enthusiasts and are committed to providing the premium experience your collection deserves.